Innovation in Hospitality Management (e-book)
Thesis about Hospitality Management and how can Hospitality Organizations innovate throughout its operations. Part I Strategic overview of the new paradigm in Hospitality (7 facts) How can Hospitality...
View ArticleLeadership needed to promote innovation and organizational learning. The...
Leadership and management must be totally blended and both are needed to promote innovation and organizational learning in hospitality. Leadership must to be in perfect equilibrium with management....
View ArticleLeadership and Management Program
As Peter Drucker once pointed out: a manager’s first resource is people. And the human being is a unique resource requiring peculiar qualities in whoever –manager- attempts to work with it. Working...
View ArticleOpen Letter from a Hotel GM to Peter Drucker
Business is simple. Management´s job is to take care of employees. The employees’ job is to take care of the customers. Happy customers take care of the shareholders. It´s a virtuous circle. John...
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